NATIONAL SHIPPING

Purchase orders are processed and shipped within 24 hours. Please note that we do not ship on Saturdays, Sundays or public holidays in Belgium.

National orders are shipped via bpost or DPD. The standard delivery estimate is 1 to 2 business days.   

BPOST
Our partner bpost strives to deliver the package within 1 business day. When you are not at home, it will be delivered at a parcel shop nearby and will be available for 15 days for pick-up. You can also arrange a new delivery appointment during that time on the track & trace page of the shipment. 

Below you can find a list of bpost's services and corresponding rates:

      • bpost @home: your package will be delivered at your doorstep.
        • bpost @home 0-10 kg: € 5,99
        • bpost @home 10-30 kg: € 8,45
      • bpost @bpack: you pick up your order at a bpost collection point of your choice at your convenience.
        • bpost @bpack 0-10 kg: € 4,50
        • bpost @bpack 10-30 kg: € 5,99

        DPD
        Our partner DPD strives to deliver your package within 1 to 2 business days. Additionally, DPD packages can be delivered to one of the 750 pick-up points in Belgium.  

        DPD offers the following services and corresponding rates:

        • DPD Home: your package will be delivered at your doorstep.
          • € 6,85
        • DPD Pick Up Point: you can pick up your order at a pick-up point chosen by you at your convenience. 
          • € 5,10

        To know your nearest pick up point, check: https://www.dpd.com/be/business_customers/pickup/pickup_parcelshop_finder

        FREE SHIPPING ON ORDERS € 100,00 +
        Orders of € 100,00 euro and more (before shipping and taxes are added) receive free standard shipping.

        Please note that, unfortunately, we are unable to cover return shipping costs for national orders.

         

        INTERNATIONAL SHIPPING

        Purchase orders are processed and shipped within 24 hours. Please note that we do not ship on Saturdays, Sundays or public holidays in Belgium.

        COBALTO partners with DPD for international shipping to France, the Netherlands, Germany and Luxembourg. If you don't find your country listed here and you would like to place an order, contact us at info@cobalto.be so that we can make the necessary arrangements to send you your order. 

        International shipping rates, including duties and taxes, are calculated at check out automatically with complete shipment tracking for all international orders. If you have selected international shipping at check out, your order total is guaranteed and you will not be charged any additional fees at delivery.

        The shipping time period depends on the country to which we ship to. Our partner DPD handles the following estimated transition times:

        • Luxembourg and the Netherlands: 1 to 2 business days.
        • France and Germany: 3 to 5 business days. 

          DPD offers the following services and corresponding rates per country:

          • DPD Home: your package will be delivered at your doorstep.
            • France: € 13,50
            • Germany: € 9,75
            • Luxembourg: € 10,99
            • The Netherlands: € 9,75
          • DPD Pick Up Point: you can pick up your order at a pick-up point chosen by you at your convenience. 
            • France: € 10,89
            • Germany: € 7,50
            • Luxembourg: N/A
            • The Netherlands: € 7,50

          FREE SHIPPING ON ORDERS € 150,00 +
          International orders of € 150,00 euro and more (before shipping and taxes are added) receive free standard shipping.

          Please note that, unfortunately, we are unable to cover return shipping costs for international orders. 

           

          If you have any further questions, please contact us at info@cobalto.be